Detection & repair
Hot and cold water leaks
Investigate concealed domestic supply lines and connections.
Can the affected supply be separated?
The layout of the system, available isolation and the timing of the signs help direct the checks. Suitable testing can assess a supply section before tracing moves towards floors, walls or cupboards. Temperature may add context, but a warm surface alone is not proof of a leak.
A useful starting point
Mention whether signs change with hot water use and where accessible service valves are located.
Tell us about any earlier investigation, even if it did not identify the source. Knowing which checks were made and what access was available helps us decide what remains useful.
Choose a test that answers a question
Pressure testing may be useful where the conditions and pipe arrangement suit it. A pressure change does not identify a location on its own, and test conditions can affect interpretation.
An investigation can combine methods. We explain the findings and their limits, including when the evidence does not yet justify an opening.
Agree access before the repair
Storage vessels, appliance internals and wider replacement work may require a separate instruction. Decorative reinstatement is excluded.
Once the proposed work is clear, the agreed plumbing repair is completed with the necessary parts and materials. Suitable checks follow the repair, and the report records relevant observations, work and any remaining matters.
What the residential package covers
- Investigation of the reported problem
- Specialist detection and pipe tracing
- Necessary access or excavation
- The agreed plumbing repair
- Parts and materials for that repair
- Suitable checks after the repair
- A written Trace & Access report
- A 12-month workmanship warranty
£1,290 includes applicable tax. The £100 deposit is deducted, leaving £1,190. Decorative and remedial reinstatement is excluded. No hourly surcharge is added solely because the agreed residential work takes longer.