Detection & repair

Leak repair

Complete the agreed plumbing repair after a reasoned investigation.

How will the pipe be reached and checked?

Once suitable evidence identifies the repair requirement, we discuss access and complete the agreed plumbing work. Parts and materials for that repair are included. Appropriate post-repair checks and the Trace & Access report give you a record of the work and any relevant observations.

A useful starting point

Confirm who can approve access, and mention any known pipe materials or earlier alterations.

Tell us about any earlier investigation, even if it did not identify the source. Knowing which checks were made and what access was available helps us decide what remains useful.

Choose a test that answers a question

Pressure testing may be useful where the conditions and pipe arrangement suit it. A pressure change does not identify a location on its own, and test conditions can affect interpretation.

An investigation can combine methods. We explain the findings and their limits, including when the evidence does not yet justify an opening.

Agree access before the repair

The package is for the agreed repair scope, not an unlimited replacement of unrelated pipework. Decorative making good and remedial building work are excluded.

Once the proposed work is clear, the agreed plumbing repair is completed with the necessary parts and materials. Suitable checks follow the repair, and the report records relevant observations, work and any remaining matters.

What the residential package covers

  • Investigation of the reported problem
  • Specialist detection and pipe tracing
  • Necessary access or excavation
  • The agreed plumbing repair
  • Parts and materials for that repair
  • Suitable checks after the repair
  • A written Trace & Access report
  • A 12-month workmanship warranty

£1,290 includes applicable tax. The £100 deposit is deducted, leaving £1,190. Decorative and remedial reinstatement is excluded. No hourly surcharge is added solely because the agreed residential work takes longer.

Questions about this service

How do you approach leak repair?
Once suitable evidence identifies the repair requirement, we discuss access and complete the agreed plumbing work. Parts and materials for that repair are included. Appropriate post-repair checks and the Trace & Access report give you a record of the work and any relevant observations.
What should I have ready?
Confirm who can approve access, and mention any known pipe materials or earlier alterations.
What should I understand about the scope?
The package is for the agreed repair scope, not an unlimited replacement of unrelated pipework. Decorative making good and remedial building work are excluded.
What does the £1,290 price cover?
The agreed residential work includes investigation, specialist detection, tracing, necessary access or excavation, plumbing repair, parts, materials, suitable testing, a Trace & Access report and a 12-month workmanship warranty. Decorative and remedial reinstatement is excluded. Commercial instructions are quoted separately.
Is the £100 deposit an additional charge?
No. It forms part of the total. Once a booking is agreed, the £100 deposit leaves £1,190 to pay against the £1,290 residential package.

Other relevant services

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