Detection & repair

Garden pipe leaks

Investigate persistently wet ground around private water routes.

Is the wet ground connected to the supply?

We compare the wet area with likely pipe routes, meter behaviour and weather history. Suitable isolation and tracing help assess whether pressurised water is escaping underground. The place where water collects may not be where a repair opening is needed.

A useful starting point

Mention outbuildings, outside taps and irrigation connections. Show known valve positions without digging around them.

Tell us about any earlier investigation, even if it did not identify the source. Knowing which checks were made and what access was available helps us decide what remains useful.

Choose a test that answers a question

Acoustic listening may be useful where the conditions and pipe arrangement suit it. A quiet result does not rule out a leak. Soft pipe materials and noisy sites can reduce useful sound.

An investigation can combine methods. We explain the findings and their limits, including when the evidence does not yet justify an opening.

Agree access before the repair

Drainage and natural groundwater can also leave wet ground. Landscaping and lawn restoration are excluded from the plumbing repair scope.

Once the proposed work is clear, the agreed plumbing repair is completed with the necessary parts and materials. Suitable checks follow the repair, and the report records relevant observations, work and any remaining matters.

What the residential package covers

  • Investigation of the reported problem
  • Specialist detection and pipe tracing
  • Necessary access or excavation
  • The agreed plumbing repair
  • Parts and materials for that repair
  • Suitable checks after the repair
  • A written Trace & Access report
  • A 12-month workmanship warranty

£1,290 includes applicable tax. The £100 deposit is deducted, leaving £1,190. Decorative and remedial reinstatement is excluded. No hourly surcharge is added solely because the agreed residential work takes longer.

Questions about this service

How do you approach garden pipe leaks?
We compare the wet area with likely pipe routes, meter behaviour and weather history. Suitable isolation and tracing help assess whether pressurised water is escaping underground. The place where water collects may not be where a repair opening is needed.
What should I have ready?
Mention outbuildings, outside taps and irrigation connections. Show known valve positions without digging around them.
What should I understand about the scope?
Drainage and natural groundwater can also leave wet ground. Landscaping and lawn restoration are excluded from the plumbing repair scope.
What does the £1,290 price cover?
The agreed residential work includes investigation, specialist detection, tracing, necessary access or excavation, plumbing repair, parts, materials, suitable testing, a Trace & Access report and a 12-month workmanship warranty. Decorative and remedial reinstatement is excluded. Commercial instructions are quoted separately.
Is the £100 deposit an additional charge?
No. It forms part of the total. Once a booking is agreed, the £100 deposit leaves £1,190 to pay against the £1,290 residential package.

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