The Flow Detect notebook
When water is actively escaping
Focus on people and immediate safety before a scheduled investigation.
Keep away from immediate hazards
Avoid water near electrical equipment and areas beneath sagging ceilings. Obtain appropriate urgent assistance for electrical or structural risks.
Limit the escape only where safe
If you can safely use a familiar, accessible water stop valve, doing so may help limit damage. Do not operate unfamiliar communal equipment or take risks to reach a valve.
Document after the immediate problem
When safe, keep photos and note the events for the repair instruction. This website’s enquiry draft is not an emergency dispatch service.
Put the information into context
This guide explains common investigation principles. Your property, the available access and the actual test findings determine the right next step. It is not a diagnosis of an unseen system.